1. Who We Are
OneCall Managed Services operates the website:
https://onecallmanagedservices.com
We provide managed IT services, cybersecurity, cloud solutions, VoIP systems, and related technology services for businesses.
2. Information We Collect
We may collect the following types of information:
🔹 Personal Information
- Name
- Email address
- Phone number
- Business name
- Service requests or inquiries
🔹 Technical Data
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on website
🔹 Service Data
If you become a client, we may collect:
- Network and system information
- Device configurations
- Backup and security data
- Account credentials (as necessary for support)
3. How We Collect Information
We collect data through:
- Contact forms
- Service inquiries
- Phone calls and emails
- Website analytics tools
- Cookies and tracking technologies
4. How We Use Your Information
We use your information to:
- Provide and manage IT services
- Respond to inquiries and support requests
- Improve our website and services
- Process billing and transactions
- Communicate important service updates
- Enhance security and prevent fraud
5. Cookies and Tracking Technologies
Our website uses cookies to:
- Improve user experience
- Analyze website traffic
- Remember user preferences
You may disable cookies in your browser settings, but some features of the site may not function properly.
6. Third-Party Services
We may use third-party providers including:
- Website hosting platforms
- Analytics tools (e.g., Google Analytics)
- Payment processors (e.g., Stripe)
- Security and monitoring tools
These providers may collect and process data according to their own privacy policies.
7. Data Sharing
We do not sell your personal information.
We may share data only when necessary to:
- Deliver services
- Process payments
- Comply with legal obligations
- Protect our rights and security
8. Data Security
We implement reasonable technical and organizational measures to protect your data, including:
- Secure access controls
- Encryption where applicable
- Monitoring and threat detection
However, no system can be guaranteed 100% secure.
9. Data Retention
We retain data only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
10. Your Rights
You have the right to:
- Request access to your data
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of communications
To make a request, contact us using the details below.
11. Embedded Content
Our website may include embedded content (videos, images, etc.).
These third-party sites may collect data as if you visited them directly.
12. Changes to This Policy
We may update this Privacy Policy at any time.
Updates will be posted on this page with a revised effective date.
13. Contact Information
If you have questions about this Privacy Policy, contact:
OneCall Managed Services
Website: https://onecallmanagedservices.com
Email: support@onecallmanagedservices.com
Service Area:
Pasco County
Hillsborough County
Pinellas County
Tampa Bay Area